Shipping Information

For Originals

A shipping fee applies and will be calculated during check out.

Because the size and weight of the original and the location where the original is going can vary so much, I have to charge for shipping on originals. The calculation will occur during checkout, so you can decide if you wish to proceed before you pay. If you would like to speak to me about arranging for a special shipment, please text or call me at 905-380-1298 or email service@soniawilkinsonart.com.

How long will it take to receive my original painting?
Original artwork usually arrives within 11 to 14 business days from the time you place your order, depending on where the art is going and the time it takes to clear customs.

For Prints

Shipments to Canadian addresses are FREE!*

* Shipping prints to Canadian addresses is free except for rural areas. See point 3, “Rural Delivery Service Fees”, below.

For shipments going to the U.S. and over seas, the fee will be calculated during checkout. Customs and taxes are extra and your responsibility.

How long will it take to receive my prints?
Transit time for your package(s) will be 1-8 business days depending on the shipping destination and whether you choose to pay extra for a rush order. Details follow below.

For my printed products:

  1. Rush Orders (extra fee applies)
    If you require Expedited or Overnight shipping, please text or call me at 905-380-1298 or email service@soniawilkinsonart.com to request a quote. Rush orders will be processed and produced in 1-2 business days or sooner if at all possible.
  2. Standard Orders (non-rush)
    Average processing and production time is 3-4 business days or sooner depending on the production schedule.
  3. Rural Delivery Service (extra fee applies)
    I am very sorry, but for rural areas there will be an extra fee for shipping. UPS (my primary shipping carrier) charge an additional fee to deliver to rural areas. These fees are called “Extended Area Delivery Surcharges”, these are generally identified by areas with postal codes containing 0’s (i.e. K0H 1L0) and are deemed beyond their normal service area. Surcharges vary by destination. These fees must the paid in full prior to production and shipping your order. Please call or text me at 905-380-1298 or email service@soniawilkinsonart.com to request a quote.
  4. Ground Delivery Transit Times
    Shipments are shipped via United Parcel Service (UPS) Canada. For every shipment, you will receive an email notification which includes the date the order was shipped, scheduled delivery time and a real-time tracking link. Below is a transit map of Canada that outlines the varying transit times for each region.

Common Reasons for Delivery Delays

If you live in an area experiencing severe weather, natural disasters, or any other unforeseen major events, your package may be delayed. Please add an additional 2 – 3 business days to the estimated delivery date of your order.

Also, if the artwork is being sent to the United States, the customs clearing process may take as long as 30 days. Please check your government’s international shipping policies for more detailed information.

I say again, I will do my utmost to make sure you receive your artwork as quickly as possible, but also as safely as possible. Please see My Guarantee. If you have any concerns or question, please do text or call me at 905-380-1298 or email service@soniawilkinsonart.com. I’m here to help any way I can.